> Store Help

Store Help

Order action
The order action is divided into 3 simple steps

1.1 Shipping information
1.2 Method of payment
1.3 Confirmation
1.4 Done

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1.1 Shipping information
Here you can determine to what address the order shall be shipped. If you decide to choose our Giftservice(different shipping and billing address) then you just have to change the shipping address.

1.2 Method of payment
Here you can change your billing address, because the address you provided in the registration is set default.
- Here you can choose the method of payment, described into detail at point '2' beneath.

1.3 Confirmation
Here you find your provided information, if those are correct and complete please click on "Order" to send the order and activate it in the same moment!

1.4 Done
As soon as you get to this page, your order is successfully forwarded to us.
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If you still want to change your information, please click at the bottom on the particular order phase name

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Shipping options and following payment options

2.1 Shipping

2.1.1 Prepayment / check

2.1.2 Credit Card

2.1.3 Paying with Sofortüberweisung

2.1.4 Purchase on account (private customers)

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2.1 Shipping

Shipping costs are added here. Please refer to the table of shipping costs in [Shipping costs]

2.1.1 Prepayment / check

After ordering, we ask you to transfer / send us the final amount directly, as we only send the order after we have received the money

2.1.2 Credit Card

Please click first on "Buy", only then will you be asked to enter your credit card information. If you entered your data correctly, you will be asked to confirm on the next page.

We ask you not to close the page yet, as you will be asked for a second confirmation, which is necessary for the correct transmission of the order to our shop system.

The double confirmation is for your own security, as all credit card information is encrypted.

Where can I find the CVV / CVC on my credit card?

For Visa / Mastercard:

2.1.3 Paying with Sofortüberweisung

Please click first on "Buy", only then will you be forwarded to the Sofortüberweisung transfer form. You will recognize an ordinary transfer form. Please enter your bank details and follow the instructions from Sofortüberweisung to order the payment.

Your data will be SSL encrypted.

The advantages of Sofortüberweisung:

- Payment is made immediately after ordering

- Faster than prepayment

- Cheaper than cash on delivery

- Immediate goods issue *, as we are informed about a transfer

* Sofortüberweisung checks the funds in the account. If there is insufficient creditworthiness, we reserve the right to wait until the final payment has been received before delivery.

4) Purchase on account by Santander

Purchase on account for private customers * - There are no additional fees!

For orders with a total value between € 5 and € 750

Delivery and billing address must be identical - only within DE

30 days to pay (from receipt of the goods)

You will receive the bank details of the Santander Consumer Bank as well as the purpose for your transfer in a separate email from the Santander Consumer Bank. After receiving this email, you have 30 days to settle your invoice.

The Santander customer service will be happy to answer any further questions: rechnungskauf@santander.de

* Assuming positive creditworthiness - this is checked within a few seconds during the ordering process, of course, it is secure and encrypted.

Do you have any questions? We're always at your service:

by email at info@lebkuchen-markt.de

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Store Help

2.1 Shipping

2.1.1 Prepayment / check

2.1.2 Credit Card

2.1.3 Paying with Sofortüberweisung

4) Purchase on account by Santander