> Store Help

Store Help

Order action
The order action is divided into 3 simple steps

1.1 Shipping information
1.2 Method of payment
1.3 Confirmation
1.4 Done

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1.1 Shipping information
Here you can determine to what address the order shall be shipped. If you decide to choose our Giftservice(different shipping and billing address) then you just have to change the shipping address.

1.2 Method of payment
Here you can change your billing address, because the address you provided in the registration is set default.
- Here you can choose the method of payment, described into detail at point '2' beneath.

1.3 Confirmation
Here you find your provided information, if those are correct and complete please click on "Order" to send the order and activate it in the same moment!

1.4 Done
As soon as you get to this page, your order is successfully forwarded to us.
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If you still want to change your information, please click at the bottom on the particular order phase name

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Shipping options and following payment options

2.1 Shipping

2.1.1 Advance payment

2.1.2 Credit Card

2.1.3 PayPal

2.1.4 Purchase on account (business customers)

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2.1 Shipping

Shipping costs are added here. Please refer to the table of shipping costs in [Shipping costs]

2.1.1 Advance payment

After ordering, we ask you to transfer / send us the final amount directly, as we only send the order after we have received the money

2.1.2 Credit Card

Please click first on "Buy", only then will you be asked to enter your credit card information. If you entered your data correctly, you will be asked to confirm on the next page.

We ask you not to close the page yet, as you will be asked for a second confirmation, which is necessary for the correct transmission of the order to our shop system.

The double confirmation is for your own security, as all credit card information is encrypted.

Where can I find the CVV / CVC on my credit card?

For Visa / Mastercard:

2.1.3 PayPal

Please click on "Buy" first, only then you will be redirected to the payment service provider Paypal. Log in to your Paypal account to process the payment directly.

Your data will be SSL encrypted.

The advantages of Paypal:

Payment is made directly after the order
Faster than prepayment
Immediate dispatch of goods when payment is made, because the payment is transmitted directly to us

4) Purchase on account

Purchase on account for business customers
For orders with a total value of more than 100 EUR
Delivery and invoice address must be identical - Only within DE
Invoice orders will be checked individually
7 days time to pay (from shipment of goods)

Do you have any questions? We're always at your service:

by email at info@lebkuchen-markt.de

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