Privacy Policy

Questions regarding data protection may be directed at any time to:

Lebkuchen-Welt GmbH
Data Protection Officer
Industriestraße 50
90765 Fürth
E-mail: info[at]Lebkuchen-Welt.de

Customer-Initiated Contact by E-mail
If you contact us proactively by e-mail for business purposes, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. Data processing serves the purpose of handling and responding to your contact inquiry.
If the contact serves the implementation of pre-contractual measures (e.g. consultation in the event of purchase interest, preparation of offers) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR.
We use your e-mail address solely for processing your inquiry. Your data will subsequently be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
 

We use the Käufersiegel review system provided by eKomi Ltd., Markgrafenstraße 11, 10969 Berlin, Germany, on our website.
Following your order, we would like to ask you to review and comment on your purchase from us. For this purpose, we will contact you as part of contract processing, whereby we use the technical system of the provider of the Käufersiegel review tool within the framework of order processing. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to the legitimate interest in truthful, verified reviews of our services. You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR by notifying us. Your first name, last name, e-mail address, and order number will be used solely for this purpose and in particular not for further advertising purposes, nor will they be disclosed to other third parties.

Use of the E-mail Address for Sending Newsletters
We use your e-mail address independently of contract processing exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You may revoke your consent at any time without affecting the lawfulness of processing carried out on the basis of the consent before its revocation. You may unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list. 

Your data will be disclosed to an e-mail marketing service provider within the framework of order processing. Disclosure to other third parties does not take place.

Use of the E-mail Address for Direct Advertising
We use your e-mail address, which we received in connection with the sale of goods or services, for the electronic transmission of advertising for our own goods or services similar to those you have already purchased from us, provided you have not objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. Processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You may object to this use of your e-mail address at any time by notifying us. The contact details for exercising your objection can be found in the legal notice. You may also use the designated link in the advertising e-mail. No costs other than the transmission costs according to the basic rates will be incurred.


Shipping Service Providers      

Disclosure of the E-mail Address to Shipping Companies for Shipment Status Information
We disclose your e-mail address to the transport company within the framework of contract processing, provided you have expressly consented to this during the ordering process. Disclosure serves the purpose of informing you about shipment status by e-mail. Processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR with your consent. You may revoke your consent at any time by notifying us or the transport company, without affecting the lawfulness of processing carried out on the basis of the consent before its revocation.


Payment Service Providers      

Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. This can be found at https://www.paypal.com/us/legalhub/paypal/privacy-full

Use of Heidelpay
All credit card transactions are subject to Heidelpay’s privacy policy. This can be found at: https://www.unzer.com/en/privacy-policy/

Use of SOFORT Transfer

SOFORT Transfer is part of the online direct transfer procedures of Klarna AB (Sveavägen 46, 111 34 Stockholm, Sweden) and operates on the basis of established online banking procedures.  The customer is neither required to register nor create a virtual account. The customer who selects SOFORT Transfer as the payment method during online shopping is automatically redirected to the encrypted sofort.com payment form.  All order data is automatically transferred, so that the customer only needs to enter the bank code of their bank and their usual online banking login credentials and finally authorize the transfer using their TAN.  The data is then transmitted in encrypted form to their online banking account.  The online retailer receives real-time confirmation of the transfer setup in the customer’s online banking and can ship the goods immediately.